FAQ
Lawn Care Questions, Answered Plainly
One question per page, with the answer up top. If yours isn't here, call us, or reply to your price text and ask.
The short version. Golden Oak Lawn Care is a network. We match you with a vetted, insured local partner crew. They do the work. We stand behind it with the Golden Oak Guarantee.
Pricing and booking
Getting a Price and Booking
How does the 60-minute satellite price work?
We measure your lawn from satellite images and text your price within 60 minutes, 7am to 8pm.
Read the answerHow does the free first cut work?
Book the season and your first cut is free. Golden Oak pays your crew for it.
Read the answerHow do payment and pausing work?
The quote is free. Pay for the season up front and pause by text.
Read the answerDo I need to be home for lawn care?
No. Not for the price, and not for the cut. Leave the gate open and keep pets in.
Read the answerThe crews and the guarantee
Your Crew and Our Promise
Your lawn
Mowing, Weather and the Season
How often should I mow my lawn in a Canadian summer?
Weekly in spring and early summer. Every one to two weeks in dry spells. Never cut off more than a third.
Read the answerWhat happens if it rains on my mowing day?
Your visit moves to the next dry day and we text you. It doesn't count as a miss.
Read the answerBefore you hire
Questions to Ask Any Lawn Crew
Our service pages list the questions worth asking before you hire anyone, us included. Each one shows how a Golden Oak crew answers.
- 7 lawn mowing questions to ask
- 6 hedge trimming questions to ask
- 5 trimming and edging questions to ask
- Yard cleanup questions people ask
Local rules, like grass height limits and yard waste pickup, live on each city page. Start with your province, like Ontario or British Columbia.
The Golden Oak Guarantee
- Price in 60 minutes. We measure your lawn from satellite images, so no one needs to visit and you don't need to be home. Prices go out by text from 7am to 8pm.
- Same crew every visit. One vetted, insured local crew learns your yard and keeps coming back.
- Photo proof after every cut. Your crew texts you a photo when the job is done.
- On-Time Guarantee. If your crew misses your scheduled window, that cut is free.
- Love-It Guarantee. Not happy? Text us a photo within 24 hours. Your crew re-cuts it free within 48 hours.
- Season paid up front. Pause for vacations by text. Cancel anytime and we refund half of your unused visits.
- Bonus: first cut free when you book the season.
Still have a question?
Get Your Price. Then Ask Us Anything by Text.
Tell us where your lawn is. We'll text your price within 60 minutes, 7am to 8pm.