Our promise
The Golden Oak Guarantee
We're new, so we put the risk on us, not you. Here's the whole deal in plain words.
Golden Oak Lawn Care is a lawn care network. We match you with a vetted, insured local partner crew. They do the work. This guarantee is how we stand behind it.
What you get, every time
- Price in 60 minutes. We measure your lawn from satellite images, so no one needs to visit and you don't need to be home. Prices go out by text from 7am to 8pm.
- Same crew every visit. One vetted, insured local crew learns your yard and keeps coming back.
- Photo proof after every cut. Your crew texts you a photo when the job is done.
- On-Time Guarantee. If your crew misses your scheduled window, that cut is free.
- Love-It Guarantee. Not happy? Text us a photo within 24 hours. Your crew re-cuts it free within 48 hours.
- Season paid up front. Pause for vacations by text. Cancel anytime and we refund half of your unused visits.
- Bonus: first cut free when you book the season.
In detail
How Each Promise Works
Price in 60 minutes
Send the quote form. We measure your lawn from satellite images and text your price. Ask between 7am and 8pm, and it lands within the hour. Ask later, and we'll text you after 7am.
Same crew every visit
When you book, we match you with one local partner crew. That crew keeps coming back, so they learn your yard, your gate and your garden beds.
Photo proof after every cut
When the job is done, your crew texts you a photo of your lawn. You never have to wonder if they came.
Illustration
On-Time Guarantee
When you book, you and your crew set your day and time window. If your crew misses that window, that cut is free. No arguing. Just text us.
Love-It Guarantee
Something missed? Take a photo and text it to us within 24 hours of the cut. Your crew comes back and re-cuts it free within 48 hours.
Season paid up front
Going on vacation? Text us to pause. Want to stop? Cancel anytime and we refund half of your unused visits.
Bonus: first cut free
Book The Worry-Free Lawn Season and your first cut is on us.
Our standard
What "Vetted and Insured" Means
Anyone can say "vetted." Here's what it means at Golden Oak. Before a crew joins the network, we check four things.
- Proof of insurance, before their first job
- Background checks on the crew
- A real local business in your city, named next to ours
- They agree to work under this guarantee on every visit
That's also why we stick to maintenance, like lawn mowing and cleanups. Simple jobs, done on time, are jobs we can guarantee.
How to use your guarantee
- Take a photo of the problem.
- Text it to 1-866-904-LAWN with your address.
- We sort it out with your crew. You don't have to call them.
See the guarantee in action on a real city page, like lawn care in Hamilton.
Questions
Guarantee Questions
Does the guarantee cost extra?
No. It comes with every Golden Oak booking. The first free cut comes with booking the season.
Who pays for a free cut or a re-cut?
Not you. We settle it with your crew. You just send the text.
What counts as my scheduled window?
It's the day and time range you set with your crew when you book. If they miss it, that cut is free.
Who actually does the work?
A vetted, insured local partner crew in your city. Golden Oak matches you with them and stands behind their work with this guarantee.
First cut free
Try It for a Season. Love It or We Re-Cut It Free.
Tell us where your lawn is. We'll text your price within 60 minutes, 7am to 8pm.